1. Service description
Canary is a personal health intelligence platform that aggregates health signals from wearables, laboratory results, and self-reported check-ins to produce summaries, trends, and AI-generated insights. It is a wellness tool for informational purposes only and is not a medical device, diagnostic service, or substitute for professional medical advice.
2. Eligibility
You must be at least 18 years old and located in the European Economic Area or United Kingdom to use Canary. By creating an account you confirm that you meet these requirements.
3. Your account
You are responsible for keeping your login credentials secure. You may not share your account or use another person's account without their consent. We may suspend accounts that violate these terms.
4. Health data and privacy
Your health data belongs to you. We do not sell it, share it with employers in identifiable form, or use it for advertising. All data is stored on EU servers. See our Privacy Policy for full details on how we process your data under GDPR.
5. Not medical advice
Nothing on Canary — including AI insights, biomarker annotations, trend analysis, or coach responses — constitutes medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making health decisions.
6. Subscription and payment
Paid plans are billed in advance. You may cancel at any time; access continues until the end of the current billing period. Refunds are offered within 14 days of initial purchase if you have not uploaded any health data.
7. Acceptable use
You may not use Canary to: (a) submit false health data to manipulate employer programmes; (b) attempt to reverse-engineer our AI models; (c) circumvent security controls; or (d) resell or sublicense access without written permission.
8. Limitation of liability
To the fullest extent permitted by Dutch law, Healthy Canary B.V. is not liable for any indirect, incidental, or consequential damages arising from use of the platform. Our total liability to you shall not exceed the fees paid in the three months preceding the claim.
9. Changes to these terms
We may update these terms with 30 days' notice via email or in-app notification. Continued use after the effective date constitutes acceptance.
10. Contact
Questions about these terms: legal@healthycanary.com